Fully aware of shipping risks, we strongly recommend our customers to take insurance.

What type of insurance do we offer :

1. All Risk : this insurance cover the whole shipping risk (including natural disaster) from the point it load until it reaches the final destination.

2. Loss and Breakage : this insurance only cover for loss and breakages during shipping due to the packing and shipping process.

You can choose which one of the 2 insurance that you like.

What paperwork will it need:

1. Packing list – invoice
2. Pictures of products send
3. Copy of the AWB or B/L

How much is the charge ?

1. For all risk the cost for insurance is 5% of the total packing list – invoice
2. For loss and breakage, the cost for insurance is 3% of the total packing list - invoice

How does it work ?

1. We will make the insurance based on the packing list and the copy of bill of lading or Air Way Bill number.
2. We will keep the original receipt for the claim proposes

How to Claim :

• Once the shipment arrived and you find anything break, please take pictures of it.
• Send the pictures to us by e-mail along with the complain e-mail
• We will forward the e-mail and he pictures to the insurance company.
• We will monitor the process.
• Once the insurance company have responds, we will forward the respond to you.
• The claim in negotiable and we will help you so you can get the desire amount of claim.
• Once the claim is paid, we will transfer the money to you.