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Untitled Document
•CARGO
INSURANCE •
Fully aware of shipping risks, we strongly recommend our customers to take insurance.
What type of insurance do we offer :
- All Risk : this insurance cover the whole shipping risk (including natural disaster) from the point it load until it reaches the final destination.
- Loss and Breakage : this insurance only cover for loss and breakages during shipping due to the packing and shipping process.
You can choose which one of the 2 insurance that you like.
What paperwork will it need:
- Packing list – invoice
- Pictures of products send
- Copy of the AWB or B/L
How much is the charge ?
- For all risk the cost for insurance is 5% of the total packing list – invoice
- For loss and breakage, the cost for insurance is 3% of the total packing list - invoice
How does it work ?
- We will make the insurance based on the packing list and the copy of bill of lading or Air Way Bill number.
- We will keep the original receipt for the claim proposes
How to Claim :
- Once the shipment arrived and you find anything break, please take pictures of it.
- Send the pictures to us by e-mail along with the complain e-mail
- We will forward the e-mail and he pictures to the insurance company.
- We will monitor the process.
- Once the insurance company have responds, we will forward the respond to you.
- The claim in negotiable and we will help you so you can get the desire amount of claim.
- Once the claim is paid, we will transfer the money to you.
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